Excellent Service in a Sea of Mediocrity
Primarily we dealt with Stephen Matthews (Wakely Properties). Stephen was the supporting agent but seeing as we spoke with him at the first open house we quickly gained a rapport. It is unfortunate as most property buyers and sellers feel that the real estate agent is somewhat a combination of a car salesperson and a saint. However, Stephen has a open natural personality which is a stand out among other agents that we have dealt with over 25 years of buying and selling property. When Stephen said that he would get answers for me on the property we purchased, he did. Never did I have to follow up with another call/email/sms to ask “Where is it?” He worked well and kept us abridge of the contract negotiations and answered or returned calls promptly. We would recommend Stephen highly to any prospective buyer or seller in the Red Hill area.
Nick is one of the best!
Thank you Nick for making the sale of my unit a great experience. I can highly recommend Nick and Stephen to look after selling your property. Such a lovely person – helped me with styling, moving furniture and advice. Even bought me coffee! Cheers Keryl
Ben did an amazing job selling our home. We didn’t want to list the property online, so Ben used his database to book in private inspections. Ben received multiple offers in a short period of time, and we had the property under contract within a month. I would definitely use Ben again; I was very impressed with his local knowledge and negotiation skills.
Stephen and the team at Wakely come with our highest recommendation. Got a great result for the sale of our house in a timely fashion. Professional, punctual and an excellent communicator. Thanks Stephen!
Top notch agent!
The first thing I noticed about Thomas is that he is confident and well-spoken, but more than that I soon found him to be very knowledgeable and skilled. And then under the restrictions of Covid Thomas was able to continue the momentum, maintainng individual inspections and assisting in all aspects of his job as a sales agent. He is an excellent communicator, kept us well-posted and was always available for discussions via mobile. His office is close to the property we were selling which I think is a major advantage, but more than that, I got the impression that Thomas genuinely loves his job and works very hard to obtain successful results.
Engaging and communicative Agent
Even though Trudy was the agent for the seller, she made me feel like she was looking out for my interests as well. She was always available to answer my questions and was helpful throughout the home buying process.
A Great Listener
We first contacted Ben when we were interested in a Property in Paddington. Despite us only being interested in that particular property, Ben took the time to ask us what we were after. My response could not have been more vague, but he must have understood what I meant because he set up a viewing at another house in Bardon after I had gone through the one we were initially interested in. Turns out he understood exactly what we wanted better than we did, the Paddington property wasn’t for us but the Bardon property was exactly what we had been searching for. His efforts saved us valuable time and he secured a contract for the seller off-market. Ben was a pleasure to deal with, he was courteous, genuine, timely and knew Bardon like the back of his hand. A great real estate agent.
Pre-contract provided detailed marketing strategy and accurate price guide, was personable and great first impression. Once on the market Stephen worked hard, tirelessly and always kept us informed of progress, he brokered the best possible outcome one could ask for, both fair and reasonable for us and the buyers. The sale process can be daunting at the best of times, Stephen is the agent you can rely on to ease those concerns and deliver you the results he says he can.
I really enjoyed my experience of purchasing a property from Thomas. He was professional, polite, friendly, and went out of his way to talk me through the process of buying a house at auction. He was always available and contactable, and nothing was too much trouble. Thanks so much Thomas.
Outstanding Service from an Outstanding Agent!
We engaged Ben to sell our property at the very start of Covid. In very uncertain times Ben generated a lot of inspections and interest in our property and he was always available to come and see us at every point of the negotiation to discuss our options. Ben always had our best interest at heart, whilst respecting the buyers circumstances in a pandemic! We highly recommend Ben to anyone wanting a great result!
Ben and Trudy were a pleasure to work with. Their dedication and tenacity were exceptional.
Professional and Knowledgeable
Trudy was amazing. She was approachable and supportive. Trudy had a great knowledge of the market and made the whole process incredibly easy.
An expert with integrity
I couldn’t rate Ben highly enough. Working with him on our purchase was an enjoyable experience which isn’t always the case in real estate. His professionalism combined with having the highest level of integrity made for an excellent overall experience. Ben take the time to listen and truly understand your needs and works hard towards the best outcomes from there. By ensuring very high levels of communication throughout the process, he balances the vendor/purchaser relationship extremely well ensuring exceptional results for both parties. I highly recommend Ben from both the seller and purchaser’s perspectives and wouldn’t go anywhere else for any of my real estate needs.
The Wakely Team Delivered
We recently purchased a property in Red Hill. Primarily we communicated with Stephen Matthews with Ben Wakely being the lead agent. We found communication with Stephen to be prompt and delivered on all levels throughout the buying process. Rarely have we found real estate agents to deliver on all levels. What Ben has is an agent who represents his branding in an honest, easy going manner which provided us a pleasure to deal with.
The interaction and engagement was the right blend of being available and following up to make sure the process and experience went well.
As a buyer it was an absolute pleasure dealing with Stephen from Wakley properties. Such a great guy, who is really trying to get both buyer and seller on the same page. He is very far removed from the ‘Hard sell’ agents that have turned me off so many times on my journey of finding a new home. I really could not fault his service, I would thoroughly recommend him to all sellers.
Sold within a week
Ben and Trudy did a wonderful job of selling our home in Bardon. We chosen Ben and his team because they have a deep understanding of the market in Bardon and there is no “sales talk” with them. What I mean by that is they are direct and honest about the market conditions and with feedback from potential buyers which builds trust.
Stephen was a great agent to buy from. He was very responsive, clear and helpful. We didn’t feel like we were just getting ‘the sell’. He make the decision to buy easier for us.
Ben sold us this property in 2006 so when it came time to sell there was only one choice, Ben Wakely. Ben and his team have again gone above and beyond in delivering an unconditional contract in 8 days. In short, Ben is nothing short of brilliant in his approach to marketing and selling properties.
Outstanding to deal with.
Nick was great to deal with throughout the sales process, giving his full energy and attention to his job, we felt he is the type of agent that wats to do right by the seller and prospective buyers.
Stephen was the real estate agent for the sale of a residential property of mine in Red Hill, Brisbane, He had excellent knowledge of the local real estate market and I recommend him highly.The first open house viewing he organised attracted over 50 potential purchasers, subsequently resulting in several firm offers, one of which we accepted. From initial listing to contract and on to completion took under four weeks under Stephen’s guidance and to mutual satisfaction of all parties.
Ben and Trudy were a pleasure to work with. Their dedication and tenacity were exceptional.
Great result from a great Agent!
Ben and the Wakely Property Team did a great job achieving a fantastic result on the sale of my home. Communicating all the way with me making the complete process smooth and seamless, I would have no hesitation in recommending Ben and his team. Thanks Ben!
Trudy was delightful to deal with. Always available to speak with. A lovely calm relaxed manner.
Trudy was truely professional and would highly recommend her and Ben as a great team. Trudy had a great understanding of the red hill/ Paddington market place. She has the ability to keep you calm and reassured during the sale process. Trudy kept me fully updated throughout the campaign which was very important to me. Excellent follow up with the potential buyers . Well done to the wakeley team
Great advice and excellent result!
Our property was rented to tenants and we are living overseas, making the process complicated. Ben did an exceptional job working with our tenants to facilitate us selling the property before their lease finished, avoiding the need to pay for vacancy and staging costs. His advice on when to go on to the market was well considered and insightful and we ultimately achieved the result we were looking for. We would recommend Ben to anyone looking to sell their property in Bardon.
Good experience of buying a house.
Stephen was very helpful through the process, easy to contact and clear in his communication
Stephen was excellent from inspection to contract and beyond; even negotiating early entry for me to clean the place up and remove carpet prior to settlement.
We could not rate Thomas highly enough. Throughout the sale process Thomas was upfront and honest about expectations while also offering useful advice which helped maximise our sale price potential. Thomas was able to get 6 good offers and a final sale price above our expectations after only 6 days of the property being on market. We would not hesitate in recommending Thomas to anyone looking to sell their property.
Thank you Sthepen, your professionalism, communication and market knowledge was of the highest standard and you were always proactive, working hard for us throughout the entire selling process. You were very approachable, determined and dedicated and you made the stressful process of preparing and selling our house very easy, going above and beyond to ensure everything went smoothly. Thanks so much again!
Very pleased with the result
We engaged Ben to sell our home in Paddington and were very pleased with the process and outcome.
Stress free with a great result!!
Having been a real estate agent myself for ten + years I knew it was important to choose the right agent for the sale of my mother in-laws property. We chose Thomas for his honest, down to earth nature as well as his strong understanding of the area and his digital marketing presence. We both decided that the auction process was going to work best for my Mother in-laws situation. Thomas went to a great deal of effort with the open homes and his communication was exceptional with providing feedback throughout the auction campaign. On the day of the auction we felt assured that Thomas had provided all of the required information for us to make the right decision and this enabled us to get a great result selling under the hammer on the day. Thank you Thomas for your guidance and support during this time and making it a stress free experience.
Stephen was very easy to work with from a purchasing side. He was responsive, honest and made the buying experience smooth and transparent. Thank you for addressing my many questions throughout the process. Much appreciated !
Worked tirelessly to get the result
Ben and his team worked tirelessly to get the price we were after.
Ben and Trudy – What a great experience!
We recently purchased a property in Bardon. Ben and Trudy from Wakely Properties, were extremely knowledgeable and responsive. They helped with all our queries and went the extra mile. They are both professional agents and we highly recommend Wakely Properties.
Friendly, knowledgeable, fair and effective
Thomas was a terrific agent and made the process of purchasing my home so much easier and convenient. From the first open home I attended, Thomas communicated promptly and was proactive through to Settlement. I felt he truly had the fair and best interests of seller and buyer at the forefront of his mind during all our work together. I highly recommend Thomas and I am thankful he was my agent!
Our Bardon Apartment
I can’t say enough about Thomas He is a gentleman He was always kind loyal and honest He always made me feel better when I was very worried and didn’t think of himself at anytime He went out of his way to make it easier for us He is my hero Thank you Thomas from the bottom of my heart We did it 😊
5 Star Agent
I just wanted to say thank you Ben for making the buying experience of my new purchase a breeze. Your communication and customer service throughout the negotiation phase was first class. We are very pleased with our purchase and would have no hesitation in recommending you to family and friends for any Real Estate Service. Thanks again Ben.
Fast and smooth sale
Ben was not pushy and very determined to get us the best price for our property. Ben and Stephen made the process fast and our house was sold and all settled within 15 days of first open home. Super easy and very smooth sale.
Very Professional and easy to deal with
Trudy was great to deal with throughout the whole sale process. She was very professional, knowledgeable and honest.
Highly Recommended Realestate Pro
Ben is a highly experienced extremely personable Real Estate Agent with great communication skills and a fun character. A true professional who believes in the value of your property and adheres to achieve the best possible price for your home. Ben’s knowledge of the real estate market in his chosen areas like Bardon, Paddington and others comes with years of experience and satisfied clients.
Ben was excellent, professional and supportive in the sale of my home
Ben and his team were excellent. They provided me with complete knowledge of the Paddington market. I selected wakeley properties due to this understanding. Ben at all stages kept me upto date with interests in my property. Ben has a great professional sales manner, and a positive approach. Highly recommend . Ben and his team.
Stephen worked tirelessly to achieve the outcome we were after. It was his hard work and dedication that got us the price we were looking for and he went above and beyond to secure the deal for us. Highly recommend.
On Point and Professional
Thank you Trudy for your assistance in purchasing our new Paddington Home. Your customer service and communication throughout the process was outstanding. We are very happy to recommend your and Urban X for any future real estate needs. You deserve 5 stars.
We needed to sell our home quickly and for a specific price to pounce on our forever home. We had absolute confidence in Ben to achieve it. His local knowledge is unsurpassed. He assembled a highly skilled team to make it happen – styling, photography, copywriting and of course, his team of agents – all first class. Trudi deserves special mention for her tenacity in closing the deal.
An outstanding agent. I would strongly recommend Stephen. He was friendly and so helpful all the way. Thank you for all the support and help!
Ben was helpful and supportive throughout the purchase of our new home. I would highly recommend Ben to anyone looking for a new property.
Couldn’t find a better agent!
We had all but given up on finding a place to call home and Thomas came to the rescue! Nothing was too much hassle, he brought joy to the process of buying after what had been a very challenging search. If you are buying a house or selling, Thomas is who you want!
A great gentleman to trust in real estate
I chose Stephen among other agents to sell my property because I can see the ability to concentrate, the great attitude, and the smart way of thinking from him during our communications. During the sale campaign, Stephen was very efficient to communicate and he’s a win-win maker for the buyer and the seller. He is very professional and very experienced. He is the man who can really make things happen in real estate, and his effort is highly appreciated.
Ben and Stephen were wonderful to deal with. They were very professional in every way. We would certainly recommend them to other people.
Personable, trustworthy and professional!
Nick is a knowledgeable agent who played a pivotal role in the successful sale of our home. Trustworthy, dependable and always professional. Nick comes with our highest recommendation!
Thomas was an absolute pleasure to deal with when purchasing our home. He was always happy to assist and provided us with the information we needed along the way. Extremely professional and communication second to none. A great experience for us.
The Paddington Expert
We needed to sell our Paddington workers cottage after owning it as our home and then a rental property. Ben knows Paddington inside and out. In our mind there was no question that he was the right agent for the job. The house was sold, for the price we wanted within about a month. Amazing result. Particularly during COVID.
Ben has been thoroughly professional in his approach. He has always timely responded to all the questions and willing to work patiently. Ben is always eager to help and willing to respond to any questions even after we moved into our new house. The overall process of buying was pretty smooth, thanks to Ben and his team.
Great Result from Ben Again!
This is the second property Ben has sold for Lara and I! We really appreciate his level of market knowledge and the right advise at the right time, which resulted in two written offers competing at the same time, and having an unconditional contract settled in 21 days! I would highly recommend Ben to anyone selling in the Bardon or Paddington Area.
Exceptional Agent !
We found a property to purchase during Covid, at the time we had concerns about selling our home in the current market. However, we should not have had any worries, Ben and the Wakely team took on board our concerns, constant communication and support throughout the whole process was second to none! Ben’s expertise, experience and integrity ensured we got a absolutely great result. We would have no hesitation using Ben’s services again in the future!
The whole process was supported by Ben’s team and I would highly recommend their services. They were friendly, all smiles and very helpful. Thanks for the lovely touch of ‘Welcome Hamper’ when we got to our new home!
Thomas was always attentive to all aspects of the selling process. Professional, helpful and positive attitude. Would use him again if needed.
Stephen has done a great job. Very Happy.
All very good in communications, knowledge of the area. Understand the market and what is real
Professional and knowledgeable Real Estate Agent that delivers on his word.
Thomas sold our house in Bardon off-market and achieved a great result for both parties. It was a positive experience working with Thomas. He is very helpful and even helped us secure our new home. He is honest, persistent, hardworking and delivered on his word. We have nothing but positive feedback for him. In the industry, it is hard to find. Thank you.
It has been a real pleasure working with Thomas throughout the process of purchasing our first home. From the moment we viewed the open home to signing the contract, Thomas was always happy to assist at any time of the day. He is friendly, personable and professional and we wish him all the best.
A genuine and professional operator and all round nice guy.
Thomas was a pleasure to deal with. He was always contactable and followed up on any questions we had during our property search. He invested time and energy into buliding rapport with us as buyers and kept the lines of communication open between us and the seller. It is evident that Thomas loves his work and he takes a genuine interest in his clients’ needs. There was no pushy sales talk, just real conversations and a listening ear. We would certainly recommend Thomas as an agent. He’s one of the few ‘good guys’ in the business.
Great to work with
Straight forward, easy transaction. Trudy was great to deal with.
Trudy was a pleasure to deal with
Trudy went above and beyond to ensure strong communication between all parties. Trudy is a professional and an absolute pleasure to deal with. Thank you very much for all your help, Trudy–you helped make the experience very positive for us! I hope we get to work together again in the future.
Exceptional Agent and Highly Recommended
Trudy was the ultimate professional when handling the sale of my property. From the very beginning, she provided research of activity in the area, gave great advice about expectations and consistently kept me up to date along every step of the way. Her communication was fantastic and she got several offers on the table in a very short amount of time which culminated in a successful sale very quickly. I could not recommend her more highly!
Professional and focused on achieving the best outcome
Ben and Nick delivered a great outcome with the sale of our property. From the outset they were understanding, professional and focused on achieving the best outcome for our sale. Their knowledge of recent property sales in the area paired with an understanding of clients looking to buy, identified a fantastic opportunity to quickly go to market. Even before the property went online, Ben and Nick had raised significant interest through their client base. Our property went online on a Wednesday, had a very successful first open home on the Saturday with 32 groups through, multiple offers submitted by Saturday night, with an unconditional contract signed Sunday. I would happily recommend Ben, Nick and the Wakely Properties team to anyone wanting their property sold for a great price and in quick time.
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